How Privacy Policy Applies to Wallet Data
This Privacy Policy covers information we receive when you create an account, complete phone verification, sign in from a mobile or desktop device, contact support, or use the cashier path. It explains why we use account identifiers, device signals, login records, payment references and support messages.
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For DANA, OVO, GoPay and QRIS, we use the transaction reference and status needed to match your request; we do not need the wallet PIN for that process. Bank transfer and virtual account records can include the receiving bank name, such as BCA, BRI, Mandiri or
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BNI, together with the reference used to reconcile the request. We limit access to this data to operational, security and legal needs. Availability and eligibility depend on local law, and we may update this page when our data practices change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.